Website Disclaimer

Effective: 1 April 2026

1. General Disclaimer

The information provided on the myneohealth.co.za website (the "Website") by Drs Chellan & Lakay Inc, trading as NeoHealth, is intended for general informational purposes only. While we strive to keep the information on this Website accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. The content on this Website is of a general nature and is not tailored to any specific individual's circumstances or medical condition.

2. No Medical Advice

Nothing on this Website constitutes or is intended to constitute medical advice, diagnosis, or treatment. The information provided here — including descriptions of services, health conditions, and general wellness information — is not a substitute for professional medical advice from a qualified healthcare provider.

Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.

3. No Doctor-Patient Relationship

Visiting this Website, browsing its content, submitting an online booking request, or sending an enquiry through the contact form does not establish a doctor-patient relationship between you and any practitioner at NeoHealth. A doctor-patient relationship is only established when you attend an in-person or telemedicine consultation with one of our practitioners and they agree to provide you with medical care.

4. Accuracy of Information

While we make every effort to ensure the information on this Website is accurate and current, medical knowledge evolves continuously. Treatment options, service offerings, practice hours, fees, and other details may change without prior notice. We do not guarantee that the information on this Website is error-free, complete, or current at all times.

For the most up-to-date information on our services, fees, and availability, please contact us directly at 044 868 0707 or [email protected].

5. External Links

This Website may contain links to external websites that are not provided or maintained by NeoHealth. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on external websites. The inclusion of any link does not imply endorsement, recommendation, or approval by NeoHealth. We have no control over the nature, content, and availability of those sites, and you access them entirely at your own risk.

6. Limitation of Liability

To the maximum extent permitted by the laws of the Republic of South Africa, Drs Chellan & Lakay Inc, its directors, employees, and agents shall not be liable for any loss or damage — whether direct, indirect, incidental, special, consequential, or punitive — arising out of or in connection with your use of, or inability to use, this Website or its content. This includes, without limitation, any loss or damage arising from reliance on information provided on this Website.

7. Emergency Notice

8. Governing Law

This Disclaimer is governed by the laws of the Republic of South Africa. Any disputes arising from or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.

9. Contact Us

If you have any questions about this Disclaimer, please contact us:

Drs Chellan & Lakay Inc (t/a NeoHealth)
Suite 12, Prince Vintcent Square, Gloucester Avenue, George, 6530
Tel: 044 868 0707
Email: [email protected]